Amazon Mexico in 2023: All You Need to Know

If you’re wondering if there’s Amazon in Mexico, yes there is an Amazon Mexico that works independently from the Mexico USA and in this post, I will tell you all about it.

As a Mexican, I consider myself an Amazon expert because I’ve been using it ever since it was just an online bookstore! These days, I buy a lot more than books there (like everyone does) and always have great experiences with Amazon Mexico.

If you plan on traveling to Mexico, you might be wondering if Amazon is available there and the answer is yes, in most parts of Mexico!

Amazon is widely used in Mexico and while in the main cities, it’s easier to have expedited delivery, Amazon is actually reaching almost every corner of Mexico.

Just keep in mind that same-day delivery is only available in Mexico City, Guadalajara, and Monterey.

Amazon Mexico Home Page

Amazon Mexico: At a glance

You’re probably already familiar with Amazon, but if you’re wondering how Amazon Mexico works exactly, you may have a few questions considering you’re ordering from a completely different country.

Amazon Mexico works just like any other Amazon around the globe. You can purchase everything you need from there, including travel essentials, beach gear, souvenirs, and more. 

This comes in super useful if you’re visiting any Mexican destination for an extended period or you simply prefer ordering online rather than paying ridiculous prices for sunblock at tourist shops.

As for shipping, you can get your orders shipped to your hotel, home rental, or one of Amazon’s pickup hubs that are available in many Mexican tourist destinations. 

Both Amazon Mexico and Amazon US ship to Mexico, so if you want a product from Amazon US that isn’t available in Amazon Mexico, you can order it from the United States (keep in mind you may have to pay an import fee, though!)

Also if you order from the Amazon US site to Mexico your US Prime subscription is not applicable and you may have to pay shipping fees as well.

Is Amazon Available in Mexico City?

Yes, Amazon is available in 55 cities in Mexico, and Mexico City is one of them.

Amazon Mexico vs Amazon US

Amazon Mexico and Amazon US are two different websites with different product catalogs, prices, and shipping options. 

You’ll find the Mexican version has the same layout and check-out, although it is in Spanish and charges in Mexican pesos.

Worry not, though, you can change the language to English and your debit and credit cards from home will do the trick.

With that said, Amazon Mexico has a smaller product catalog than Amazon US, but you will still be able to find tons of products, including electronics, books, home goods, and clothing.

Amazon Services in Mexico

🛍️ Shopping

Amazon Mexico is a great online shopping option available in more than 50 cities in Mexico, where it is a popular online retailer. 

You can purchase a wide selection of products through Amazon Mexico, pretty much as you do in other parts of the world.

These include books, electronics, and apparel, as well as other favorites like sporting goods, toys, candy, cooking ware, furniture, electronics, and even food and health supplies.

To shop through Amazon Mexico, you will need to open an account. But if you have your Amazon US account you can use the same credentials.

Once you have your account, you can browse through the products available, and add them to your cart until you’re ready for checkout. 

At this point, you will be required to add payment information and a shipping address. Pick the shipping option of your choice, and you´re ready to go!

As you can see, it is the same process as in the US and other countries, although product selection and shipping time might vary for Mexico. Amazon Mexico offers several payment methods, which include credit, debit, and Amazon gift cards. 

Recently, they also opened up to accepting cash for pick-up orders at Amazon delivery centers.

We’ll talk about it more in-depth later on.

🎶 Music

Amazon Mexico offers Amazon Music streaming services that will allow you to access more than 100 million songs from all over the world.

You can get a 30-day free trial so you can try it out before subscribing.

You will find Mexican artists on Amazon Music like Luis Miguel, Julieta Venegas, and more, but of course, music from the US and all over the world is available as well!

📽️ Amazon Prime Video

You can use Amazon Prime Video to stream plenty of TV shows and movies in Mexico.

You’ll find plenty of videos on offer, including American shows, international ones, and even Mexican ones in case you want to practice your Spanish.

Stream Amazon Mexico Prime on a variety of devices that include smartphones, TVs, and tablets.

Popular movies and TV shows are available on Amazon Prime Video in Mexico which you can watch in English, Spanish, and other languages with different subtitle options.

As for the cost of Amazon Prime Video in Mexico, you can pay a monthly fee of $99 Mexican pesos (US $5.50) or $899 Mexican pesos per year (about US $50 depending on the current exchange rate).

📖 Kindle and eBooks

Amazon Mexico has a Kindle store where you can purchase and download a great selection of electronic books in English and Spanish.

I use it all the time, especially when I’m traveling to a place like Mexico City because things here can get hectic here and it’s always great to relax with a book in hand at a café.

Amazon Mexico’s Kindle store is great if you’re interested in reading Mexican authors in their original language, but you can also find a huge selection of books in English.

You’ll have to create an Amazon Mexico account, then sign in to the Kindle store, where you can browse the online bookstore and select the ones you wish to buy.

You can pay for your purchases with debit, credit, or Amazon gift cards, which are readily available in Oxxo, 7-Eleven, and other convenience stores.

You can read your ebooks either on a Kindle device or in the Kindle app on your iPad or phone. I prefer my iPad as it’s bigger, though heavy.

How to Order From Amazon Mexico

1. Visit the Amazon Mexico website/app

Visit the Amazon Mexico website/app here (please note that this is different than Amazon US even though it looks very similar). If you don’t read Spanish, you can change the language at the top right-hand corner of the screen. home page in Spanish translated into english
In Chrome you should have the translation symbol on the top right. if not you will need to go into Google settings. See below screenshot
google setting
Google Settings to have the translation option in English available

2. Create an account (if you don’t have one)

To create an account, you will have to provide your name, email address, phone number, and password. Then, select a shipping address and payment method.

Create an account

3. Start shopping

Browse through the items and add the products you want to your virtual shopping cart. You can browse by category or use the search bar to find specific products.

Amazon Product

4. Complete check-out with payment

When you are ready to check out, select a shipping address and payment method. Amazon Mexico accepts a variety of payment methods, including credit cards, debit cards, Amazon gift cards, and cash. (see below)

Accepted Payment Methods in Amazon Mexico

Amazon Mexico accepts a number of payment methods, which include different types of cards, cash, and some merchants even take “vales de despensa”, which are company or government-issued vouchers that can be used to purchase food and other essential items.

✅ Debit and credit cards

Visa and Mastercard debit and credit cards are accepted when checking out your items on Amazon Mexico.

Discover and American Express are accepted by some merchants only, so you’ll have to check beforehand on the product’s description.

✅ Amazon cards

Three types of Amazon cards are accepted in Amazon Mexico: Amazon gift cards, Amazon Rewards, and rechargeable Amazon Cash (carnet). You can usually find them in convenience stores like Oxxo and 7-Eleven.

✅ Cash payment

There are multiple ways to do cash payments on Amazon Mexico

► Pay cash upon pick up.

To do this, you will choose “paga en efectivo y recoger” when you check out. You will then need to pay in cash for your order at an Amazon pickup site. 

You can read more about it here.

► Pay cash in a convenience store

In this case, you select the option to pay with cash and you will be given a unique code that you will present in some specific establishments to pay for your order. You usually have 72 hours to make the payment, after which your order will be automatically canceled.

Participating establishments:

  • OXXO
  • 7-eleven
  • Savings Pharmacies
  • Circle K
  • Extra
  • Waldos
  • kiosk

You can read more about this method here.

I have never used this option, to be honest, but I heard it’s available for some items. I don’t think it’s very practical though.

Amazon delivery in Mexico

Does Amazon ship to Mexico?

Amazon Mexico offers several shipping methods for customers in Mexico depending on which city or town

Does Amazon deliver to hotels in Mexico?

Absolutely! You can have your Amazon packages delivered to your hotel in Mexico. My only suggestion would be to ask your hotel if they can receive the package and let them know when it should arrive so they look out for it.

Tip: To change the address on Amazon, click on “deliver to”, then click on the top-left corner, then  “manage address book”, and, finally, “add a new address” where you’ll add your hotel’s address (I would suggest asking someone who works there how to write it down exactly to avoid any delays).

The same thing applies if you’re staying at an Airbnb, especially if there’s a reception. They can store them for you until you arrive, so if you plan on shopping online a lot, I’d definitely make sure your Airbnb has a front desk.

Otherwise, you should stay at home on the day of the delivery to make sure you don’t miss it.

Amazon shipping cost to Mexico

Shipping costs to Mexico from Amazon Mexico vary depending on plenty of factors.

Free shopping is available for purchases over $599 Mexican pesos (about US $34.00), but do keep in mind that this means you’ll have to wait 4-6 business days to get your package delivered (I’ve gotten them early on many occasions, though!).

Aside from that, there’s also 3 days and 1-day delivery available. This cost depends on the weight of your package and other factors, but you can usually expect them to start at US $14.99 (around $249 Mexican pesos) for relatively small items (you’ll see the exact cost on check out)

Finally, same-day shipping (in Mexico City only) is available if you need something urgently. In that case, the delivery price is a steep $129 USD. Not a great option, but it’s nice to have it in case you ever need something urgently!

Amazon delivery time to Mexico

Shipping delivery time to Mexico varies depending on the shipping method you choose and whether you have an Amazon Prime membership or not, and where you are shipping to.

Delivering to big cities is infinitely faster compared to any other part of Mexico.

And as I mentioned before, delivering to Mexico City, Guadalajara, and Monterrey, you even have the option of same-day delivery.

Standard (free) Shipping can take 4-6 business days, but you can also ask for your package to be delivered in three days, one day, and even on the same day for select products, at a cost of course.

Amazon Mexico Delivery for Prime Members

If you are an Amazon Prime member and that is applicable to the product you purchase, you can have free expedited shipping.

However, if you are a Prime Member of Amazon US, this is not transferable to your Amazon Mexico account and you will need to pay for a new subscription.

Tips for Using Amazon in Mexico

By this point, you can probably guess that shopping through Amazon Mexico is very similar to doing it at home.

Most of the time, it is, but there are a few things to have in mind so that your experience runs as smoothly as possible.

✔️ When ordering items from the US and other countries to be delivered to Mexico, you may be responsible for paying import duties and taxes upon your item’s arrival in Mexico.

In that case, they will be billed to you by the shipping company directly (Amazon has nothing to do with this matter).

✔️ Sometimes, a product may be cheaper if you purchase it from Amazon US compared to Amazon Mexico, but if you take into account the import tax, it may wind up being about the same price or even more.

Make sure to calculate this before making a decision on which website to purchase your products.

✔️ Items purchased from countries other than Mexico may be subject to customs clearance when they arrive in Mexico.

This process can take several days, so it’s important to calculate this into your shipping time estimate.

This does not always happen, especially on low-cost items that are not electronics.

✔️ Consider using a credit card with no foreign transaction fees to avoid paying extra fees when shopping on Amazon Mexico.

✔️ Make sure to read the return policy before making a purchase. Amazon Mexico has a generous return policy, but it is important to read and understand the terms and conditions to avoid any surprises.

Amazon Kindle
Amazon Kindle – price is in MXN Pesos

Amazon Alternatives in Mexico

Mexico has some alternatives to Amazon that you may want to take a look at.

👉 Mercado Libre

Mercado Libre is one of the most popular retailers in Latin America and I usually look there before Amazon because it has lots of products and very fast delivery.

I find them very reliable and a wonderful alternative to Amazon. Deliveries are especially fast to Mexico because most of the products are stored within the city (I once ordered something at 6 AM and received it in the afternoon that same day!). 

👉 Linio

Linio sells just about everything, like Amazon Mexico and Mercado Libre, with pretty quick delivery and constant sales. I don’t have personal experience with them but have heard great things from friends and family.

👉 Corner Shop (Mexico City only)

This is not exactly like Amazon or Mercado Libre, but I love using them whenever I need something urgently.

Corner Shop is an app that caters to plenty of shops all over Mexico City and can get anything you may need to be delivered to your door in as little as one hour.

I use them mostly for grocery shopping, but they can also deliver electronics, clothes, home goods, pet goods, alcohol, and plenty more!

Granted, you do need to pay a bit extra for delivery, but it’s a great way to get things you may need last minute!

Frequently Asked Questions (FAQ)

Does Amazon offer free shipping to Mexico?

Amazon Mexico offers free shipping on selected items for Amazon Prime members.

How much does Amazon shipping to Mexico cost?

Amazon Mexico’s shipping costs to Mexico vary depending on the weight and size of your purchases, the shipping option you choose, and whether you are a member of Amazon Prime or not (just like in the US).

Standard shipping rates start at around US$5.99, while Expedited shipping begins at about US$14.99. Amazon Prime members can get free shipping on selected items. 

Can I use Amazon Prime in Mexico Mexico?

Yes, you can use Amazon Prime for streaming and free shipping on some items while you’re in Mexico, Mexico.

However, even if you have a Prime subscription to Amazon US, you will need to pay for a new subscribription to Amazon Prime in Mexico as they are two separate programs.

How long does Amazon ship to Mexico?

Delivery time for Amazon Mexico depends entirely on the shipping option you pick. Standard shipping takes 7-10 business days, while Expedited shipping usually delivers in 3-5 days. 2-day shipping is available on some products for Amazon Prime members.

Are there Amazon hubs in Mexico?

Yes. You’ll find Amazon Hub Lockers in the major Mexican cities , which are staffed locations where you can pick up and return your packages. 

They are located in various locations throughout the major cities, including shopping malls and post offices.

This is a great alternative if your hotel can receive the package for you or you’re staying at an Airbnb without reception and you can’t be there when your package arrives.

When you choose your delivery address, you can select an Amazon Hub Locker instead.

Once your package is delivered, you’ll receive an email from Amazon with instructions on how to pick it up.

For any other city you can just search Amazon Hub in google maps and they will come out.

Amazon Mexico: Final Thoughts

Amazon Mexico is a great way to get anything you may need for your trip in Mexico or if you want to move there.

With that in mind, make sure you also check other options that may be faster. While Amazon Mexico works great in Mexico, it’s always a good idea to check other delivery options for you, especially if you’re staying long-term.

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